Frequently Asked Questions

Anyone can get care from Austin Medicine Clinic without insurance or a membership for an establishment of care appointment.

No. The membership program will provide you with primary care and urgent care access. Membership fees do not cover hospitalizations, ER visits, labs, imaging, or medications.

You may cancel within the first month and you will only be billed for that one month. This gives you the opportunity to have your first appointment with Dr. Hutson, get comfortable, and ensure that she’s a good fit for you. After the first 30 days you will be locked in for the remaining 11 months of your membership.

As a member of the practice, we will be able to send prescriptions as necessary, as well as coordinate care and securely share records as appropriate with local physicians regardless of where you are at the time.

In a true emergency, you should call 911. Once you have done that, you may let Dr. Hutson know and she may be able to help expedite the process at the ER.

Typically, within a few hours (during business hours M-F from 9am-5pm). Members have access 24/7.

Yes, you can.

Click here to access the payment portal and update billing information.

Members are typically seen in 48 hours.